Warranty Claim


With Gulex, you get 24-month replacement guarantee!

Claiming Warranty

Please use the form on this page to make your claim

Warranty Coverage

  • Warranty does not cover customer violations, such as damage inflicted by the consumer, water damage, disregarding product manual, mishandling, etc.
  • Gulex holds the option to hold tests on the product to investigate the cause of failure.
  • Invalid and Expired warranties are not able to be filed.
  • Warranty does not cover dents, cracks, scratches, etc., on the surface of a product, which includes outer casings, lenses, buttons, screens, etc.
  • Warranty does not extend to accidents, or weather conditions such as earthquakes, fires, hurricanes, floods, etc.
  • This warranty may only be eligible in Gulex’s area, and may not be extended to international use.
  • Gulex alone has the authority to permit or deny warranty services.
  • Keep in mind that there are other unchecked websites that may attempt to say that they are reselling Gulex products, but are not. Ensure that you have arrived at a safe site that is a part of the Gulex provider service.
  • Gulex holds the option to gauge whether or not a product is considered “Out of Warranty” due to the restrictions listed above.

Claim Form